Bonus Terms & Conditions

General guidelines

  • Restrictions.
    • Players playing from the following countries are bonus restricted (unless given a special promotion or otherwise stated): Albania, Belarus, Bosnia and Herzegovina, Croatia, Latvia, Lithuania, Macedonia, Moldova, Russia, Serbia, Slovakia, Thailand and Ukraine.
  • Deposit.
    • All bonuses are limited to one per person, per household, per computer or per IP unless otherwise specified.
    • Only one bonus can be claimed at one time. Deposit related bonuses cannot be “stacked”.
    • To claim any deposit bonus the player must select that they wish to take a Deposit bonus whilst making a deposit.
    • Unless otherwise stated, a minimum deposit of €10 (10chf, $10, £10, 100kr) is required to claim any deposit or reload bonus.
    • The deposit and possible winnings connected to the bonus will be locked until the wagering has been completed.
    • Please allow up to five minutes for the bonus to be credited.
    • If the casino balance falls to €1 (10kr, £1, $2) the bonus will be automatically lost and therefore forfeited.
  • Promotions are issued according to CET time.
  • From time to time, Chance Hill may opt to conduct a phone verification of the customer account to verify details including but not limited to: Name, Address, Email of the registered account holder, bet types, amounts and event details. Failure to satisfactorily complete this verification may result in the closing of customer account and confiscation of any winnings.
  • General guidelines for bonuses.
    • Bonuses must be wagered 60 times the bonus amount (unless otherwise stated) before any funds can be withdrawn.
    • Players can request a withdrawal of their deposited amount prior to meeting the wagering conditions. However, the bonus amount and winnings will be forfeited.
    • All bonuses expire after 30 days. Bonus funds and winnings will be forfeited upon expiration of the bonus.
    • Bets placed are deducted from the player´s cash balance. If a bonus is active, funds tied to the bonus will be used before other funds on the account.
    • Deposits made with Neteller or Skrill will not activate any bonuses or bonus spins.
  • Playing a bonus.
    • Until the wagering requirements have been met, the maximum bet that can be placed is €5 (50 kr, $5, £5). This includes double up wagers after the game round has been completed.
  • Game wagering contribution.
    • Slots (exceptions listed below): 100%.
    • The following games only contribute 50% towards the wager requirements: Classic slots, Piggy Riches, Steam Tower, Muse: Wild inspiration, Victorious, Ghost pirates, Jokerizer, High Society, Blood Suckers, Kings of Chicago, Simsalabim, Zombies, Jack Hammer, Jack Hammer 2, After Night Falls, At The Copa, Greedy Goblins, Gypsy Rose, Puppy Love Plus, Safari Sam, Sushi Bar, Tipsy Tourist, The True Sheriff, Arabian Rose, Hot Ink, Supernova, Treasure Island, Wheel of Wealth Special Edition, Sinbad, Big Bad Wolf, Medusa II, Toki Time
    • Table games: 0%.
    • Video Poker 0%
    • It is not possible to play the following games with bonus money: All Live Casino tables, Aliens, Beautiful Bones, Big Bang, Castle Builder 1 & 2, Champion of the Track, Champion Raceway, Cool Buck, Dead or Alive, Devil's Delight, Double Dragons, Dr Jekyll Mr Hyde, EggOMatic, Eye of the Kraken, Forsaken Kingdom, Gemix, Golden Jungle, Gunslinger, Holmes and the Stolen Stones, Pearls of India, Peek-a-Boo, Pinocchio, Rage to Riches, Ragnarok, Robin Hood, Royal Masquerade, Scrooge, Spiña Colada, Stardust, Super Monopoly Money, The Wish Master, Three Musketeers, Tomb Raider- Secret of the Sword, Tower Quest, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vikings go Berzerk, 1429 Uncharted Seas.
  • Bonus abuse.
    • Chance Hill management reserves the right to void any bonuses and/or winnings obtained by fraudulent behaviour.
    • Delaying any game round in any game, including free spins features and bonus features, to a later time when you have no more wagering requirement and/or performing new deposit(s) while having free spins features or bonus features still available in a game is prohibited.
Bonus Spins
  • Winnings from bonus spins are automatically transferred to bonus money and need to be wagered 35x before withdrawal. The same game wagering contribution apply as for any other bonus type, see above.
  • If not otherwise stated bonus spins given in relation to any offer must be used within seven days of the bonus spins being credited.
  • Bonus spin bonuses attached to reload bonuses are credited when the reload bonus has been wagered or lost.
  • The casino reserves the right not to issue bonus spins at their own discretion.
Chance Hill management have the right to update these rules at anytime.

Chance Hill management reserve the right to void any bonuses and/or winnings obtained by fraudulent behaviour.

Chance Hill management reserves the right to prevent certain players from receiving bonuses without prior warning. It is the player’s responsibility to check whether (s)he is entitled to the bonus.

Your Account is currently blocked / restricted.
Dear , please visit My Account and complete highlighted actions to unblock your account. These are regulatory requirements we have to request as part of the license. Please note you are required to complete these actions to resume game play and be able to make deposits or withdrawals. Open support if you have any questions